Supplier to Physiotherapists, General Public, the NHS & Armed Forces

Loyalty Program Details

Customer Reward Points

Customer Reward Points are our way of saying we appreciate your continued business. You earn 1 point for every pound you spend. These have a value from 2.5% - 5%. e.g. 100 points is equivalent to a £2.50 - £5 cash discount on your next purchase. Basically it's an additional discount on top of any discount we are already giving at the time of purchase.

Tracking Your Reward Points

To track your points, simply log in to your Profile to view your point totals. You can also view specific orders in your Orders History to view the points earned and used on each order.

You can see the current value of your reward points at the top of the page once you log in.

Paying with Reward Points

1. After adding products to your cart, proceed to checkout.
2. On the payment screen, select "Customer Reward Points" as your payment method.
3. Click "Complete Order."
4. Note that you will then see the updated/discounted total for your order on the original payment page.
5. If your points do not cover your order total, you will be redirected to select a second payment method to complete your purchase.

Reward Points can only be used towards the retail price of the goods. The cannot be used towards the taxes and shipping component of any order.

* Some products, such as email marketing and recruitment packages, are not eligible for Customer Reward Points. Customer Reward Points are specified on each product page once you are logged in. Some customer account types do not attract reward points.

Earn More Points with our Affiliate Partner Program

Like other reward programs, e.g. Amazon, you earn rewards based on sales that are referred from your affiliate banners. You can also earn from 2.50% to 5% of your referred product sales as reward points. This is a great offer as in most cases the customer is also purchasing the product at a great discount as well. Your rewards points can then be used as cash towards the purchase of goods on our shop.