Supplier to Physiotherapists, General Public, the NHS & Armed Forces


Shipping & Delivery:

Our Vendors and/or their associated couriers aim to deliver goods to you within the time indicated by them on the product pages. Most processed (paid) orders are actioned and, if the goods are in stock, they are shipped within 48 hours or ordering. The carriers that our partners use may vary from time to time from those that are mentioned on our website. This is usually to increase the safety and/or speed of delivery to you the customer. We cannot provide an exact delivery date at the time of ordering. Some items will arrive within a week however some orders may take considerably longer. We do action and ship orders as soon as possible and from that time onwards the speed of delivery depends on the carrier and the customers presence at the time of delivery. We also may deliver the goods in several consignments but will not charge any extra delivery for this.

Our shipping costs are all we will ask from you although this cost may in fact be higher to us, especially for non-UK orders. All customers should be aware that in some instances various goods might attract import duties/taxes and that they as the customer is fully responsible for the payment of these fees should they be applicable.

It is the responsibility of the customer to ensure that someone is available to collect the goods at the time of delivery. Please make sure that your shipping address follows this condition. Many of our suppliers will however retry a delivery in cases where the customer was not at home.