Purchase Orders & Quotations

Obtain an Official Quotation or Generate a Purchase Order

We do not accept purchase orders sent by email, fax, or post.
All quotations and purchase orders must be created directly through our website.

Step-by-Step: How to Generate a Purchase Order (PO) or Quotation

1. Register as a New Customer
Create an account at the top right of our homepage: www.physioshop.co.uk
All organisations — including companies, NHS Trusts, Armed Forces, and schools — must register before creating a PO.

2. If You Are Claiming VAT Exemption
Before generating any quotation or purchase order, please review our VAT guidance pages:
Registered Disabled Customers
VAT Exemption Details
If you or your organisation qualify for VAT exemption, you must apply this status to your customer account first.
Only once your VAT exemption has been approved should you proceed to generate a quotation or purchase order.

3. Add Items to Your Shopping Cart
Browse the site and select the products you wish to purchase.

4. Proceed to Checkout
On the payment page, choose either “Generate a Purchase Order” or “Generate a Quotation.”

5. Enter Your Purchase Order Details
- If your organisation has an internal PO number, enter it in the required field.
- If not, you may type any reference for your own records.
These fields are for your reference only and are not used by us.

6. Submit Your Order
Review your details, accept the terms, and click “Submit Order.”
This will automatically generate a Purchase Order Invoice or Quotation — with no obligation to buy.

After Submission

• A copy of your PO or quotation will be emailed to you immediately.
• You can also download or print it directly from your account.
• Quotations remain valid for 28 days from creation.

Payment Details

Company Name: The Physio Shop Limited
Bank Transfer: Details are shown at the bottom of your PO invoice.
Foreign Payments: Please transfer the full GBP (£) amount stated on your invoice.
Processing: Orders will be processed only after full payment has been received.
Please note that some items are custom made to order and may have additional lead times before dispatch.
Once your payment has been authorised and sent, please notify us so we can begin processing your order.

Important Notes

• Generating a PO or quotation creates no financial obligation.
• This online process is the only valid method to convert an internal PO into an order awaiting payment.
• VAT exemptions must be applied to your customer account before creating any quotation or purchase order.