Communication in Paramedic Practice
This new book fills that gap. Communication in Paramedic Practice is designed as a primer on the importance for paramedics of communicating well, and how to achieve this in real life. It encourages self-reflection on your own communication style, and covers important considerations such as listening, managing distress, being culturally responsive and non-verbal communication.
Written by experts in this field, and full of relevant examples and opportunities to practise, this book will help you communicate comfortably and confidently for better patient outcomes, increased workplace safety and more efficient transfer of information
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Our publishing partner, Elsevier, maintains a flat fee for shipping. Books are delivered in the UK via DHL and will require a signature upon delivery.
The standard delivery time within the UK is 2 working days from the date of invoice.
Manufactured on demand titles (Availability: MD) take an extra 3-5 working days.
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1. Effective communciation for paramedics: A model to guide communication (p.2)
2. The overarching goal of communication for paramedic healthcare professionals: Person-centred effective care (p.10)
3. The goal of accomodating all aspects of the 'Person/s' for paramedic communication (p.17)
4. The specific goals of communication for paramedics: 1. Introductions and providing information (p.26)
5. The specific goals of communication for paramedics: 2. Questioning, comforting and confronting (p.33)
6. The specific goals of communication for paramedic practitioners: 3. Effective conclusions of interactions and services: negotiating closure (p.40)
SECTION 2: ACHIEVING EFFECTIVE COMMUNICATION BY DEVELOPING AWARENESS WITHIN THE PARAMEDIC
7. Awareness of and the need for reflective practice in paramedics (p.48)
8. Awareness of self to enhance communication for paramedics (p.58)
9. Awareness of how personal assumptions affect communication (p.67)
10 . Awareness of the effects of non-verbal communication for paramedics )p.74)
11. Awareness of listening to facilitate Person/s-centred communication (p.83)
12. Awareness of management of environments affecting communication (p.90)
SECTION 3; MANAGING THE REALITIES OF COMMUNICATION AS A PARAMEDIC
13. Holistic communication contributing to holistic paramedic care (p.100)
14. Managing conflict and distress for the paramedic when communicating (p.109)
15. Culturally responsive communication in paramedic care (p.117)
16. Communicating with indigenous people as a paramedic (p.128)
17. Misunderstanding and communication for the paramedic (p.141)
18. Ethical communication in paramedic care (p.149)
19. Paramedic communicating to ensure interdisciplinary care (p.158)
20. Telecommunication or telehealth: The seen, but non-in-the-room paramedic (p.167)
21. Documentation : 'One-way' paramedic communication (p.176)
22. Social media or 'not present in person' communication and the paramedic (p.186)
SECTION 4: SCENARIOS TO GUIDE COMMUNICATION: OPPORTUNITIES FOR PARAMEDICS TO PRACTISE COMMUNICATING EFFECTIVELY WITH THE 'PERSON'S'
23. Person/s experiencing strong negative emotions (p.199)
24. Person/s experiencing particular roles and aspects of life in their circumstances (p.207)
25. Person/s requesting paramedic assistance perceived as a waste-of-time call (p.214)
26. Person/s experiencing particular conditions (p.220)
27. Person/s in particular contexts (p.228)
Glossay (p.235)
Index (p.238)
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Manufactured on demand titles (Availability: MD) take an extra 3-5 working days.
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Overview Delivery Methods
Books are delivered in the UK via DHL and will require a signature upon delivery.
Deliveries within the UK
- The standard delivery time within the UK is 2 working days from the date of invoice.
- Print on demand titles take 3-5 working days.
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