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UK Mainland Shipping Charges
In the UK we use Royal Mail Tracked 48hr service for orders <2kgs & UK Mail / DHL Parcel / DPD 24 up to 20kgs. We will provide a tracking number with your order which you can then track delivery using their respective websites.
Delivery Schedule:
Within the UK we aim to process orders within 24 hrs Mon-Fri, if not sooner. Please note that this excludes weekends as there is no one in the order processing warehouse over the weekend. Orders received late on a Friday will not be processed until the following Monday.
We are subsidising the true shipping & handling costs so please do not expect a next day delivery service unless stated. Items should then be delivered within 3-5 working days of the order being processed.
In the event of items being out of stock, we will notify you with estimated delivery times.
Shipping outside of the UK:
Due to ongoing issues with Brexit and shipping we have temporarily stopped exporting outside of the UK. We hope to return to this service later in 2021.
Returns:
You have the right to cancel the contract and return the goods within seven (7) working days of receipt with prior agreement in writing. It is the customers’ responsibility to return the goods at their expense. The goods must be returned in their original packaging in a condition that they can be sold as new. You must ensure that the goods are packaged adequately to protect against damage. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value. This does not affect your statutory rights with regard to faulty products.
We must be advised in writing (this includes email) within seven days of any loss, damage or shortage of goods for a claim to be considered. Note that the original shipping fees (including Vat) will not be refunded in the case of returned goods that are not the result of a product fault.
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Also supplier to Hospitals, Schools and Charities and the Registered Disabled... 
