Effective Communication for Health Professionals. Edition: 2
Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations.
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Shipping info
Our publishing partner, Elsevier, maintains a flat fee for shipping. Books are delivered in the UK via DHL and will require a signature upon delivery.
The standard delivery time within the UK is 2 working days from the date of invoice.
Manufactured on demand titles (Availability: MD) take an extra 3-5 working days.
At this time we only ship Elsevier book orders to addresses within the UK.
Brexit: We have been informed that some couriers are now charging additional fees for importing from the UK into the EU. The customer is responsible for the payment of any import duties that are in addition to the shipping costs already charged.
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1. Communicating in Health Care 2. Gathering Information 3. Educating Patients 4. Communicating with Diverse Patient Groups 5. Communicating Through Barriers 6. Communicating Through Illnesses and Disorders 7. Communicating Through the Grief Process 8. Communicating in the Workplace 9. Documenting Patient Care
Appendix A Answers to Checking Your Comprehension
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Manufactured on demand titles (Availability: MD) take an extra 3-5 working days.
Shipping Costs
We currently maintain a flat fee structure for shipping book titles from Elsevier. Buy as many Elsevier titles as you like the we will still charge you the same single item shipping fee.
Overview Delivery Methods
Books are delivered in the UK via DHL and will require a signature upon delivery.
Deliveries within the UK
- The standard delivery time within the UK is 2 working days from the date of invoice.
- Print on demand titles take 3-5 working days.
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Deliveries to the UK and UK shippers
Your order should be delivered to you/your shipper within 2-3 working days.
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If your order is for a print on demand title, your delivery time will be longer, please allow an extra 3-5 working days.
