Supplier to Physiotherapists, General Public, the NHS & Armed Forces

Vat Exemption

VAT Exemption Guidelines

There are numerous products on spinalproducts.co.uk that are available without VAT for those who satisfy the requirements and criteria of Her Majesty's Revenue and Customs (HMRC) – Please see VAT Exemption – Do I Qualify further down this page.

Many products on this website are designed specifically for the relief of chronic illness or disability and maybe purchased, by those eligible, without paying VAT. Products bought in this way are recognised as zero rated or eligible for VAT relief/exemption. However, please be aware that not everything that is supplied for the chronically sick or disabled is zero rated or eligible for VAT relief.

VAT Exemption – Do I Qualify?

You can qualify for VAT relief if you are chronically sick or disabled and are purchasing products for personal and domestic use which are relevant to your disability.

The definition of a chronically sick or disabled person is as follows:

'If the individual has a physical or mental impairment that has a long-term and severe effect on their ability to carry out their day to day living'.

Anyone who is terminally ill or one who is being treated for a chronic illness qualifies for such exemption. Unfortunately a person with a temporary injury or illness or an elderly individual does not qualify.

If you are unsure as to whether you meet the required criteria please check with your local HMRC VAT office. They will be able to confirm your eligibility and answer any questions you may have.

Alternatively you may visit their website at www.direct.gov.uk

No products can be purchased at the zero rate if they will then be used for business purposes or if the user is staying or living in a hospital, nursing or residential home, as part of their treatment or with any degree of nursing or care.

The items on our website where VAT exemption maybe applicable are highlighted with the logo below.

How do I buy and claim the VAT relief?

Purchasing from physioshop.co.uk at the zero VAT rate is extremely simple and straightforward.

If the product and you, the individual qualify for the VAT relief you will given the opportunity to self certificate. If you are already registered as disabled you can see more here: Registered Disabled 

If you have some other form of VAT relief status you will need to email that proof to our support website here. Once confirmed the VAT will be removed and the cost price adjusted accordingly.

As we are not allowed to remove the VAT element on delivery charges there will always be a small amount of VAT to pay.

VAT Exemption For Charitable Organisations

Many charities in the United Kingdom do not have to pay VAT.

If you are purchasing on behalf of a registered charity and wish to claim the exemption please complete our VAT Exemption Declaration Form as you proceed with your purchase and pass through the checkout.

If you are unsure as to whether your charity meets the required criteria please check with your local HMRC VAT office. They will be able to confirm your eligibility and answer any questions you may have.

Alternatively you may visit this website: www.hmrc.gov.uk

Should you have any questions appertaining to VAT exemption and eligibility please do not hesitate to contact us via our Support Website